Please use the following channels to log your complaint / compliment.
- Talk to the Customer Service officer or Business Growth Manager at any branch.
- Document your complaint / compliment using the customer feedback forms available in the branch and hand it to the Customer Service officer or drop it in the Suggestion Box.
- Call our customer services help lines on +256 417 157 705 /706 or toll free 0800217200
- Send us an email at firstname.lastname@example.org or email@example.com firstname.lastname@example.org
- Visit our website on www.postbank.co.ug and send your communication through the contact us page.
- Send a message to PostBank Facebook page www.facebook.com/postbank
- Send the query/complement to our Customer Service Supervisor at our Head Office, on ground floor Plot 4/6 Nkrumah Road
- Any further escalation can be directed to the Customer Services Manager at our Head Office on Plot 4/6 Nkrumah Road or call +256 417157201 email; email@example.com
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